This Personal Data Protection Policy sets out the principles and guidelines for the protection of personal data (as defined below) of visitors and users of the Travelise website collected on or via the website https://travelise.ch/. This privacy policy is subject to change. It is important to check its content periodically.
The concept of personal data refers to any information relating to an identified or identifiable natural person. A person is "identifiable" if they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to them.
Your use of the website, as well as the personal data you agree to communicate, are subject to the provisions of this Personal Data Protection Policy.
1. Collected Data
To access certain features of the website, you must provide Travelise with certain personal data when you visit or use the site. The personal data likely to be collected includes title, first name and last name, postal address, date of birth, email address, telephone number, username and password, IP address, and any other personal data useful for the purposes described below. In any event, the personal data collected is limited to the data necessary for the purposes described in Section 2.
You are free to provide all or part of your personal data or not. However, if you choose not to provide them, such a decision could prevent the achievement or the satisfactory fulfillment of the objectives described in Section 2 below, certain services and features of the website might not function, and/or you will not be authorized to purchase products or services via the website.
2. Methods and Purposes of Personal Data Collection
As indicated above, you provide your personal data voluntarily. This Personal Data Protection Policy applies regardless of the collection method (online or offline) of your personal data. In the case of online collection, this Personal Data Protection Policy will appear on the website, and in the case of offline collection, you will be informed, upon request, of the existence of this Personal Data Protection Policy.
Personal data is generally collected for the needs of Travelise's business activities, such as the preparation, organization, and marketing of surprise trips or any other similar activity.
Personal data concerning you collected on or via the website is used and/or collected by Travelise to:
- Allow you an interactive and personalized use of the website.
- Understand your needs and interests to provide you with the most suitable services.
- When you open an account with us: You provide us with your username, password, and email address. Other details you choose to provide as part of your account, such as name, address, date of birth, contact telephone number, marital status, and other personal descriptions, will be retained by us and managed in accordance with this privacy policy.
- When you register to receive our newsletters or other marketing material, or when you update your preferences in our preference center: You provide us with your email address, name, and other relevant information to enable us to tailor our direct non-transactional communications with you.
- When you provide certain content to our website, such as customer reviews.
- When you contact us by email, phone, or post: You provide us with your personal information such as name, email address, etc.
- Through implicit data capture measures when you visit the website: In addition to the information you give us yourself, certain information is collected automatically when you visit our website through tracking technologies we use from time to time, such as cookies. The latter collect information, including technical information from your computer when you visit the site, such as the Internet Protocol (IP) address, your operating system and platform, browser type and version, and the originating website, as well as providing us with information about your shopping preferences, viewed/searched products, and activity on the site. If you are a wireless network user and access the Internet via a mobile phone or other devices, you should contact your mobile service provider to find out if they collect personal information about you.
- Allow you to make online purchases of our products: When you buy products and/or services, you provide us with your first name, last name, date of birth, and credit card details, including the card number, card type, cardholder name, and expiration date.
- Generally speaking, allow you to access all the features and options offered by the website.
- Any other purpose related to those listed above.
By providing your email address, you expressly authorize Travelise to use it, along with other relevant personal data, to send you commercial or marketing messages. Travelise is also likely to use your email address for administrative or other non-marketing purposes.
3. Conditions for Processing and Storing Personal Data
The "processing" of personal data includes, but is not limited to, the use, retention, recording, transfer, adaptation, analysis, modification, declaration, sharing, and destruction of personal data as required by the circumstances or legal requirements. All collected personal data is stored for a limited duration based on the purpose of the processing and the minimum retention period provided by applicable legislation.
4. Right of Access and Rectification of Data
Travelise has implemented appropriate personal data protection measures to ensure that personal data is used in accordance with the above purposes and to guarantee its accuracy and updating.
You have the right to access your personal data. Furthermore, you have the right to request the rectification, updating, or deletion of your personal data. You also have the right to obtain the communication of your personal data stored by Travelise. You can exercise your rights of access and rectification by contacting us at surprise@travelise.ch.
5. Security and Recipients of Data
Travelise takes care to protect and secure the personal data you have chosen to communicate, in order to ensure its confidentiality and prevent it from being distorted, damaged, destroyed, or disclosed to unauthorized third parties.
As all personal data is confidential, access to it is limited to Travelise's employees, service providers, and agents who require it to perform their duties. All persons with access to your personal data are bound by a duty of confidentiality and face disciplinary action and/or other sanctions if they fail to respect these obligations.
References and links to other websites are not the responsibility of Travelise. Access to and use of these sites are at the user's own risk. Travelise expressly declares that it has no influence on the design, content, and offers of the sites to which Travelise links. The information and services offered by these sites are entirely the responsibility of their respective authors. Travelise rejects all liability for such websites.
However, it is important that you exercise caution to prevent unauthorized access to your personal data. You are responsible for the confidentiality of your password and the information contained in your account. Consequently, you must ensure that you log out of your session if using a shared computer. Also, be sure not to open malicious emails or attachments, and keep an updated version of your computer system.
6. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You can deactivate Google Analytics by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website.
By using this website, you expressly consent to the processing of data about you by Google in the manner and for the purposes set out above. If you do not want Google to receive information from your browser when you open pages, the following link allows you to opt out of Google Analytics tracking: https://tools.google.com/dlpage/gaoptout?hl=en
7. Copyright
Copyright: Travelise
The information contained on the website https://travelise.ch/ is made available to the public. Downloading or copying texts, illustrations, photographs, or other data does not entail any transfer of rights regarding the content. The copyrights and all other rights related to texts, illustrations, photographs, and other data placed on the site are our exclusive property or that of the expressly mentioned owners. Any reproduction is subject to the prior written authorization of the rights holder.
8. Conflict Resolution
Although Travelise has taken reasonable measures to protect personal data, no transmission or storage technology is completely infallible.
However, Travelise is committed to ensuring the protection of personal data. If you have reason to believe that the security of your personal data has been compromised or that it has been misused, you are invited to contact Travelise at the following address: surprise@travelise.ch